It will now again be possible to speak directly to the Grid Owner, Starflower Bracken, through public chat from anywhere on the grid. If you want a more virtual world experience, please go to one of the enquiry centres, the Beach Bar on Annwfn, either the Quay House or the Harbourmaster's Office on Celyddon, or the main bar of the Merry Maids Inn on Gododdin and, as if by magic, her avatar (or rather, an NPC representation of it) will appear and she will speak to you through it. Please be patient if you do not get an instant response but be assured that Starflower (or Star, if you prefer) will be doing her best to be available. Sometimes she may be busy, working or using a phone to type! You don't need to be in one of these specific locations to get in touch.

Please say "Starflower" or "Star" in public chat to increase the likelihood of being immediately noticed on the in-world chat.

For a technical and administrative explanation, please read further:

Today the IRC backend has been restored so that ONLY admninistrators can see public chat, although it isn't normally recorded unless a suspected breach of TOS is being investigated (which has never happened on Ocean Grid to date). It may be possible to add an XMPP bridge, although this isn't a major priority and will only be done if in-world chat remains entirely secure.

These chat servers were never used except by administrators when they were last in use, so even if they are made publicly accessible again, channels connected to the in-world public chat channel will not be re-opened to the outside. People in-world would not know who was listening and could be spoken to anywhere by anybody on the channel, which would make potential for unpleasant misuse of the chat channel. Use by administrators or welcome staff is entirely different and can help to provide a more personal experience to visitors who could not otherwise easily make contact in person.